Privacy Policy

This policy explains what data we collect, how we use it, and how we protect school and user information on TCC School SM.

Last updated: March 23, 2026

1. Who We Are

TCC School SM ("TCC School MS", "we", "our", "us") is a cloud-based school management platform. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use https://sdemo.techcarecode.com/ and related services.

2. Information We Collect

Account and contact data: school name, contact person name, email, phone number, city, state, and onboarding details.
Service usage data: login activity, pages visited, actions performed, browser/device details, and IP address.
Support communication: details you share when contacting us by email, phone, or form submissions.

3. How We Use Data

To create and manage trial/live accounts.
To provide core product features, support, and onboarding.
To improve reliability, performance, and security.
To send important service messages, billing notices, and support updates.
To prevent fraud, spam, abuse, and unauthorized access.

4. Legal Basis and Consent

We process data for legitimate business purposes, contractual necessity (service delivery), legal compliance, and consent where required. By using our services, you consent to data processing as described in this policy.

5. Data Sharing

We do not sell personal data. We may share data only with:

Trusted infrastructure and communication providers needed to run the service.
Authorized team members and support personnel on a need-to-know basis.
Legal or regulatory authorities when required by law.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards including access controls, encrypted communication channels (HTTPS), and regular backups. No system can guarantee absolute security, but we continuously work to reduce risk.

7. Data Retention

We retain data only as long as necessary for service delivery, legal obligations, dispute resolution, and legitimate business records. We may delete or anonymize data when no longer required.

8. Your Rights

You may request access, correction, or deletion of your personal data, subject to legal and contractual limits. For account-specific educational records, requests should generally come through authorized school administrators.

9. Children's Data

TCC School MS is a B2B platform for schools and institutions. Student data is managed by authorized school operators. We do not intentionally collect direct sign-ups from children.

10. Cookies and Analytics

We may use cookies or similar technologies for session management, security, and analytics. You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review third-party policies separately.

12. Policy Updates

We may update this Privacy Policy periodically. Any material changes will be posted on this page with the updated date.

13. Contact

For privacy-related questions or requests, contact us through official support channels or call 9422233375.